Terms and Conditions for HeatNovoEnergy

Effective Date: February 7, 2025

Welcome to HeatNovoEnergy. By accessing and using our website, HeatNovoEnergy, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website. These terms apply to all users, visitors, and customers of the website.

1. Use of Our Website

You agree to use HeatNovoEnergy only for lawful purposes and in accordance with our policies. You must not use our website:

  • In any way that violates any local, national, or international law or regulation.
  • To transmit harmful, fraudulent, or offensive content.
  • To engage in any conduct that restricts or inhibits any other user from using or enjoying the website.

2. Intellectual Property

All content on HeatNovoEnergy – including text, images, logos, graphics, videos, and product descriptions – is the property of HeatNovoEnergy and protected by copyright laws. You may not use, reproduce, or distribute any content without prior written consent from us.

3. Product Information and Pricing

We strive to ensure that all product descriptions and prices on our website are accurate. However, we do not guarantee that all information is error-free. In the event that a product is priced incorrectly or described inaccurately, we reserve the right to cancel or refuse any orders at our discretion.

  • Pricing: All prices are listed in USD and are subject to change without notice. Prices at checkout are final.
  • Product Availability: Availability of products is subject to change without notice. We cannot guarantee stock on all items at all times.

4. Order Acceptance and Cancellation

By placing an order on HeatNovoEnergy, you are offering to purchase the product(s) under these Terms and Conditions. We reserve the right to accept or reject your order at our sole discretion. If we cancel your order due to pricing or availability issues, we will notify you immediately and issue a refund if payment has already been made.

You may cancel your order within 24 hours of purchase. After this period, cancellations will not be accepted, but you may initiate a return in accordance with our Refund and Return Policy.

5. Payment Methods

We accept a variety of payment methods, including credit cards, debit cards, PayPal, and other secure payment gateways. You agree to provide accurate payment information when placing an order. All transactions are processed securely, and your payment details will not be stored by us.

6. Shipping and Delivery

We offer shipping within the United States. Delivery times and costs will vary based on your location and the shipping method chosen. Orders are generally processed within 1-2 business days. You will receive a tracking number to monitor the status of your shipment once it has been dispatched.

  • Shipping Costs: Shipping costs are calculated at checkout based on your delivery address and chosen shipping method.
  • Delivery Times: Estimated delivery times are provided at checkout, but delays may occur due to unforeseen circumstances.

7. Returns and Refunds

Please refer to our Refund and Return Policy for detailed information about returns, exchanges, and refunds. We aim to process returns and refunds in a timely manner, ensuring that all customers are satisfied with their purchase.

8. User Accounts

Creating a customer account on HeatNovoEnergy is optional but recommended for a quicker checkout process, tracking order history, and receiving special offers. You are responsible for maintaining the confidentiality of your account details, including your password.

9. Privacy Policy

We respect your privacy and are committed to protecting your personal information. For more details on how we collect, use, and protect your data, please refer to our Privacy Policy.

10. Advertising and Cookies

HeatNovoEnergy uses cookies to enhance your user experience, improve site performance, and personalize content. We also use third-party advertising services such as Google AdSense to display ads to visitors. These ads may use cookies to track your preferences and interests across websites. By using our website, you consent to the use of cookies as described in our Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law, HeatNovoEnergy will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of our website, products, or services. We are not responsible for any damages arising from technical issues, unauthorized access to your account, or issues outside of our control.

12. Indemnification

You agree to indemnify and hold harmless HeatNovoEnergy, its affiliates, officers, employees, and agents from any claims, losses, liabilities, or expenses (including legal fees) that arise from your use of the website or violation of these Terms and Conditions.

13. Modifications to the Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. All changes will be posted on this page with an updated effective date. It is your responsibility to review these terms periodically. Your continued use of the website after any changes indicates your acceptance of the revised terms.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Missouri, United States, without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the courts of Missouri.

15. Contact Us

If you have any questions about these Terms and Conditions or need further assistance, please contact us:

Thank you for visiting HeatNovoEnergy. We appreciate your business and are dedicated to providing you with excellent products and services.